Welcome Messages#
Send personalized messages automatically when members are approved or declined — no manual DMs needed.
Configure messages#
- Go to Groups and click Settings on an enabled group
- Open the Autoresponder tab
- Choose the message type: Welcome (on approve) or Decline (on reject)
Message content#
Write your message in the text field. GroupCRM sends it as a Facebook message to the member.
Keep messages short and actionable:
- Welcome new members and point them to key resources
- For declines, explain why politely or invite them to reapply
When messages send#
| Event | Message sent |
|---|---|
| Member auto-approved | Welcome message (if configured) |
| Member auto-declined | Decline message (if configured) |
| Member manually approved | Welcome message (if configured) |
Messages send through Facebook on your behalf. The Chrome extension must be active for delivery.
Tips#
- Test with a small group first before enabling on high-traffic groups
- Avoid links that look spammy — Facebook may flag automated messages
- Combine with Auto-Approve rules so only qualified members receive welcome messages
Related#
- Auto-Approve Members — control who gets approved
- Webhooks — trigger external actions on
message.sentevents